Tuesday, June 28, 2016

WSUS Console: Unexpected Error. Please Try Again.


After installing patches on the WSUS server this month (June 2016), the WSUS console wouldn't start, giving a vague message:

 

Unexpected Error. Please reset the server node and try again.

 

Event logs also show vague 507 and 7034 messages:

Machine generated alternative text:
Error 
6/24/2016 AM 
6/24/2016 AM 
Windows Server Update Se„. 
Windows Server Update Se„, 
7053 
Event 507, Windows Server Update Services 
General Details 
Update Services failed its initialization and stopped,

 

Machine generated alternative text:
0 
Error 
Error 
0 
Error 
6/24/2016 AM 
6/24/2016 AM 
6/24/2016 AM 
Service Control Manager 
Windows Server Update Se... 
Windows Server Update Sen. 
7034 
7053 
None 
None 
Event 7034, Service Control Manager 
General Details 
The WSUS Service service terminated unexpectedly. It has done this 3 time(s).

 

Event 7053 also shows up, however deleting everything from the %appdata%\Microsoft\MMC\ folder does not fix the issue.

 

Machine generated alternative text:
Errcr 
6/24/2016 AM 
Windows Server Update Se... 
Acne 
Event 7053, Windows Server Update Services 
General Details 
The WSUS administration console has encountered an unexpected error. This may be a transient error; try' restarting the administration console. 
If this error persists, 
Try removing the persisted preferences for the console by deleting the wsus file under

 

Installing KB3159706 turned out to the cause, and completing the post-installation steps on that page fixes the issue and the console loads normally again.

  1. Run "C:\Program Files\Update Services\Tools\wsusutil.exe" postinstall /servicing from elevated cmd prompt.
  2. Install Roles/Features, .NET Framework 4.5 Features, under WCF Services, check HTTP Activation.
  3. Restart WSUS service.

7 comments:

  1. This comment has been removed by the author.

    ReplyDelete
  2. It works perfect!!
    My Wsus server crashes after install KB3159706. It works again, thanks!

    ReplyDelete
  3. This comment has been removed by the author.

    ReplyDelete
  4. This worked! Thanks so much. Saved my day.

    ReplyDelete